April 20th- Haddon Township, N.J. – VSA Prospecting’s rapid growth continued this month with the hiring of Joan Morisset for the newly created Manager of Operations role and the addition of three new program managers.
Ms. Morisset will be responsible for overseeing, supporting, and coaching VSA’s business development representatives (BDRs). She has extensive experience managing inbound and outbound sales teams, most recently serving as Customer Service Manager at multinational e-commerce company Radial, Inc.
VSA Prospecting is a lead generation firm with a national reach that specializes in setting sales appointments for clients with complex offerings—particularly those in the healthcare, education, manufacturing/logistics, and technology sectors.
“Adding Joan to our organization will elevate our entire BDR team to be even more productive for our clients,” says Valerie Schlitt, VSA’s CEO and founder. “Her overriding goal will be to support and work with the BDRs in any way she can to ensure that VSA is consistently delivering quality services that meet our clients’ demands.
“She has a very team-oriented style and years of experience coaching employees to maximize their abilities and make sure that any concerns are addressed appropriately,” Ms. Schlitt adds. “She also really understands the financial aspects of running a large organization.”
Ms. Morisset describes her work philosophy as, “Stay focused, embrace change, and adapt quickly.” She also cites a quote from NBA coaching legend Phil Jackson: “The strength of the team is each individual member. The strength of each member is the team.”
The hiring of Ms. Morisset coincides with the addition of three new program managers, including former PM Bernard Hall, who returns for his second stint at VSA.
“It’s great to have Bernard back,” says Ms. Schlitt. “We were sad to lose him when we did, but the fact that he wanted to come work for us again says a lot about VSA’s culture.”
The other new program managers are Lee Hendrix and Michelle Smyth, each of whom brings a wealth of experience and different strengths to the company.
“Both Lee and Michelle are very well-suited for VSA in different ways,” Ms. Schlitt says. “Lee comes from more of a sales management background, while Michelle’s experience is more client relationship management-oriented. Both will be great assets to the company.
“We are thrilled to see the growth in our Program Management team, alongside our overall growth as a company. This is a very exciting time for VSA and the work we’re able to do on behalf of our clients.”
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For more information about VSA, Inc.
www.vsaprospecting.com
About VSA, Inc.
VSA is a premier telesales and customer service firm founded in 2001 that supports companies with outsourced B2B lead generation and inbound customer service programs. Becoming an extension of its clients’ sales, marketing, and customer service teams, VSA helps achieve sales growth targets and service goals with high-end, complex products and services and multi-step prospecting approaches, regardless of the industry. The company has more than 100 employees in offices in New Jersey and Philadelphia, counts several Fortune 500 firms as clients, and partners with some of the country’s leading B2B marketing agencies.