New Automated Platform Expands VSA’s Omnichannel Capabilities

New Automated Platform Expands VSA’s Omnichannel Capabilities

August 28 – Haddon Township, N.J. – VSA is always on the lookout for more efficient ways to engage with our clients’ customers and sales prospects, and that means utilizing the best available technology. The best-in-class call center firm, whose offerings...
Back to School: 7 Ways Our Call Center Reps Remain at the Top of the Class

Back to School: 7 Ways Our Call Center Reps Remain at the Top of the Class

It’s officially back-to-school season, which means it won’t be long before teachers and students nationwide have returned to the classroom. But at VSA, “school” is in session year-round. We might not be teaching history, science, or math, but there are still plenty of...
VSA Ends 1st Quarter of 2024 40% Above Pre-COVID Levels in Top-Line Revenue

VSA Ends 1st Quarter of 2024 40% Above Pre-COVID Levels in Top-Line Revenue

April 8 – Haddon Township, N.J. – Back in 2020, COVID-19 had a devastating impact on the lead generation and appointment-setting industry. Businesses were suddenly reluctant to outsource their lead generation and call center needs, given the inability of their...
Women Employees Have Been Critical to VSA’s Growth … and Our Clients’ Success

Women Employees Have Been Critical to VSA’s Growth … and Our Clients’ Success

March is Women’s History Month, which is the perfect time to reflect on the important role women have played in VSA’s own history. For starters, VSA wouldn’t exist if it weren’t for a woman. The business was founded in 2001 by Valerie Schlitt, a graduate of the...
Four Reasons VSA’s Top-Performing BDRs Stay Longer Than Their Industry Peers

Four Reasons VSA’s Top-Performing BDRs Stay Longer Than Their Industry Peers

Business Development Representatives typically do not last long in their job. According to recent statistics compiled by Zippia, 66% of BDRs remain in the position for two years or less, with 33% leaving within the first year. Given the nature of the job, this is not...