by VSA Prospecting | Nov 1, 2024 | Call Center, Customer Service, Customer Support, Healthcare, Inbound Call Center, Information Technology, Press Releases, Women-Owned Business
November 1 – Haddon Township, N.J. – VSA’s Inbound Customer Service team recently fielded a record-breaking number of incoming calls for a client and successfully rose to the challenge, exceeding all agreed-upon performance guarantees. The client is a...
by VSA Prospecting | Oct 18, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Information Technology, Lead Generation, Market Research, Outsourced Lead Generation, Telesales, Women-Owned Business
A company specializing in a unique type of imaging technology had recently acquired a groundbreaking product designed to strengthen security for a niche market. The product had already been proven successful within this market, with a dramatic impact on day-to-day...
by VSA Prospecting | Oct 7, 2024 | Branding, Call Center, Customer Service, Inbound Sales, Inside Sales, Women-Owned Business
No business can succeed without keeping its customers happy and loyal. And much of that responsibility lands directly on the frontline employees—the Customer Service Representatives. At a third-party call center firm such as VSA, the pressure on Customer Service reps...
by VSA Prospecting | Oct 2, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Customer Service, cybersecurity, Inbound Sales, Information Technology, Inside Sales, Lead Generation, Press Releases, Telesales, Women-Owned Business
October 2 – Haddon Township, N.J. – VSA has always prioritized data protection and privacy for its clients, and now a comprehensive outside audit has officially determined that the company is operating with the highest levels of security. After a nearly...
by VSA Prospecting | Jun 17, 2024 | Appointment Setting, Call Center, Cold Calling, Inbound Sales, Inside Sales, Lead Generation, Newsletter, Telesales, Women-Owned Business
Valerie Schlitt has seen plenty of changes in the world of telephone lead generation and B2B cold calling since starting VSA 23 years ago. In the past few years, though, those changes have been accelerating at a breakneck pace, forcing VSA to find new and innovative...
by VSA Prospecting | Jun 6, 2024 | Appointment Setting, Call Center, Cold Calling, Inbound Sales, Information Technology, Inside Sales, Lead Generation, Press Releases, Telesales, Women-Owned Business
June 6 – Haddon Township, N.J. – Back in VSA’s nascent days as a lead generation and appointment-setting firm in the early 2000s, the company relied on Excel spreadsheets and even pen and paper to track call results and share reports with clients. Obviously, if...
