How Evolving Technologies Are Creating New Business Opportunities for VSA Clients

How Evolving Technologies Are Creating New Business Opportunities for VSA Clients

Think about the tools and resources utilized by your business 5, 10, 20 years ago, and compare them to what’s available now. From artificial intelligence to virtual & augmented reality to big data & analytics to advanced robotics to 3D printing to cloud...
VSA Helps Inbound Client Handle Record-Breaking Call Volume

VSA Helps Inbound Client Handle Record-Breaking Call Volume

November 1 – Haddon Township, N.J. – VSA’s Inbound Customer Service team recently fielded a record-breaking number of incoming calls for a client and successfully rose to the challenge, exceeding all agreed-upon performance guarantees.     The client is a...
Alliance with SmartHeart® Showcases VSA’s Expanded Services  

Alliance with SmartHeart® Showcases VSA’s Expanded Services  

January 29 – Haddon Township, N.J. – For more than two decades, VSA Prospecting has prided itself on finding new and innovative ways to help its clients grow their business. In the words of one of the company’s core values: “We rise above every challenge, and...
VSA Joins in Celebration of National Women-Owned Business Day 2023 

VSA Joins in Celebration of National Women-Owned Business Day 2023 

When Valerie Schlitt started her own call center company in the family room of her South Jersey home in 2001, women owned only about 25 percent of businesses in America, according to census reports at the time.  Still, she did not think of herself as a...
10 Questions You Should Be Asking Your Potential Call Center/Lead Generation Provider

10 Questions You Should Be Asking Your Potential Call Center/Lead Generation Provider

Do an online search for “lead generation companies” or “call center services,” and you’ll get millions of results. Even after narrowing your parameters, the number of options is overwhelming. So how do you determine if a particular lead gen company is a good fit for...