by VSA Prospecting | Oct 7, 2024 | Branding, Call Center, Customer Service, Inbound Sales, Inside Sales, Women-Owned Business
No business can succeed without keeping its customers happy and loyal. And much of that responsibility lands directly on the frontline employees—the Customer Service Representatives. At a third-party call center firm such as VSA, the pressure on Customer Service reps...
by VSA Prospecting | Oct 2, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Customer Service, cybersecurity, Inbound Sales, Information Technology, Inside Sales, Lead Generation, Press Releases, Telesales, Women-Owned Business
October 2 – Haddon Township, N.J. – VSA has always prioritized data protection and privacy for its clients, and now a comprehensive outside audit has officially determined that the company is operating with the highest levels of security. After a nearly...
by VSA Prospecting | Sep 23, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Lead Generation, Newsletter, Omnichannel Communication, Outsourced Lead Generation, Telesales
It’s a question the VSA sales team has gotten on more than one occasion when speaking with potential clients: Why should I pay an outside company to handle my B2B telephone lead generation when I can just hire someone myself to make cold calls, or even utilize some of...
by VSA Prospecting | Sep 9, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Customer Service, Inbound Sales, Inside Sales, Lead Generation, Omnichannel Communication, Telesales
Fifty years ago, a B2B company looking to generate new leads had limited options for communicating directly with potential customers. The sales rep could send them information in the mail, show up in person at their office, or call them on the telephone (likely a...
by VSA Prospecting | Aug 28, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Customer Service, Inbound Sales, Inside Sales, Lead Generation, Market Research, Omnichannel Communication, Press Releases, Telesales
August 28 – Haddon Township, N.J. – VSA is always on the lookout for more efficient ways to engage with our clients’ customers and sales prospects, and that means utilizing the best available technology. The best-in-class call center firm, whose offerings...
by VSA Prospecting | Aug 19, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Customer Service, Inbound Sales, Inside Sales, Lead Generation, Market Research, Telesales
It’s officially back-to-school season, which means it won’t be long before teachers and students nationwide have returned to the classroom. But at VSA, “school” is in session year-round. We might not be teaching history, science, or math, but there are still plenty of...