by VSA Prospecting | Nov 1, 2024 | Call Center, Customer Service, Customer Support, Healthcare, Inbound Call Center, Information Technology, Press Releases, Women-Owned Business
November 1 – Haddon Township, N.J. – VSA’s Inbound Customer Service team recently fielded a record-breaking number of incoming calls for a client and successfully rose to the challenge, exceeding all agreed-upon performance guarantees. The client is a...
by VSA Prospecting | Oct 24, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Lead Generation, Market Research, Outsourced Lead Generation, Telesales
Been on social media lately? Turned on the TV or radio? If the answer to either question is yes, then you’ve no doubt been bombarded with noise surrounding the upcoming election—angry rants, scathing campaign ads, squabbling media pundits, conflicting poll numbers,...
by VSA Prospecting | Oct 21, 2024 | Appointment Setting, Artificial Intelligence, Branding, Call Center, Cold Calling, Customer Service, Inbound Sales, Information Technology, Inside Sales, Lead Generation, Market Research, Newsletter, Outsourced Lead Generation, Telesales
This article is not being written by AI. Honest. Every last word will be authored by an actual, human VSA employee. But the fact that it could be written by AI—and few if any people would know the difference—is more than a little scary. During a time of the year rife...
by VSA Prospecting | Oct 18, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Information Technology, Lead Generation, Market Research, Outsourced Lead Generation, Telesales, Women-Owned Business
A company specializing in a unique type of imaging technology had recently acquired a groundbreaking product designed to strengthen security for a niche market. The product had already been proven successful within this market, with a dramatic impact on day-to-day...
by VSA Prospecting | Oct 7, 2024 | Branding, Call Center, Customer Service, Inbound Sales, Inside Sales, Women-Owned Business
No business can succeed without keeping its customers happy and loyal. And much of that responsibility lands directly on the frontline employees—the Customer Service Representatives. At a third-party call center firm such as VSA, the pressure on Customer Service reps...
by VSA Prospecting | Oct 2, 2024 | Appointment Setting, Branding, Call Center, Cold Calling, Customer Service, cybersecurity, Inbound Sales, Information Technology, Inside Sales, Lead Generation, Press Releases, Telesales, Women-Owned Business
October 2 – Haddon Township, N.J. – VSA has always prioritized data protection and privacy for its clients, and now a comprehensive outside audit has officially determined that the company is operating with the highest levels of security. After a nearly...
